Sophos Antivirus Is Not Running

Windows

Go up to Central and grab the latest full PC protection package/installer. Try installing that onto the machine to see if it is able to install successfully and clean up the existing Sophos install with a nice new fresh one. If that works, then try this: - disable tamper protection - DONT stop any sophos services. If the Protect Computers Wizard fails to install Sophos Endpoint Security and Control on computers, it could be because: Sophos Enterprise Console does not know which operating system the computers are running. This is probably because you did not enter your username in the format domain user when finding computers.

Why Sophos Anti-Virus is not working on Mac running MacOS 10.13? Apple has released a new security mechanism called Secure Kernel Extension Loading (SKEL) in MacOS 10.13. Sophos Anti-Virus for Linux configuration guide:Open the configuration guide then search for Configuring scheduled scan. Sophos Anti-Virus for Mac OS X: Page 23, Schedule a custom scan to run at specific times. Sophos Anti-Virus for Unix configuration guide: Page 21, Configuring scheduled scans; Documentation for other Sophos products can be.

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Apple has released a new security mechanism called Secure Kernel Extension Loading (SKEL) in MacOS 10.13. This affects all applications/software using non-Apple kernel extensions and users are required to manually add the affected applications/software into the trusted list before the applications/software can be used. This allows the kernel extensions to load and is required for Sophos Anti-Virus to function properly. Users of MacOS 10.13 are required to do the following steps for newly installed Sophos Anti-Virus:

1. After installing Sophos Anti-virus, go to “Security & Privacy” under Apple System Preferences.

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2. At the bottom of the window, you will see “System software from developer “Sophos” was blocked from loading”. Click “Allow”.

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Once authorized, all future Sophos kernel extensions are allowed, even after uninstallation. This step is not required again on a reinstallation. Kernel extensions already installed during an upgrade from MacOS 10.12 are automatically authorized.

For details, please refer to

Sophos Antivirus Is Not Running Backs

Advisory: Apple MacOS 10.13 High Sierra Support:https://community.sophos.com/kb/en-us/127413#Sophos